Identity Verification
Why am I being asked to verify my identity?
To comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations,
NexoraInnovations s.r.o. must collect and verify client information. Identity
verification helps prevent fraud and ensures that our advisory, execution, and portfolio
management services are provided securely and responsibly.
How do I upload my documents?
- Log in to your NexoraInnovations dashboard.
- Upload the requested documents and follow the on-screen instructions.
- Ensure all documents are valid, visible, and in focus.
- Use a clear photo without watermarks, logos, or cropped corners.
Tips for your verification selfie:
- Make sure your face is clearly visible, shoulders included.
- Hold your ID next to your face; both must be in focus.
- Use a plain background when possible.
- Avoid sunglasses, hats, or large accessories.
- If you wear glasses in your ID photo, wear them in your selfie as well.
Services and Support
What kind of services does NexoraInnovations provide?
- Execution of client orders.
- Professional portfolio management.
- Tailored advisory services for digital assets.
Can I receive guidance on risk management?
Yes. Our advisory and portfolio management services include strategies and tools
to help reduce exposure, protect value, and align with your financial objectives.
Security
How is my personal data protected?
All sensitive information is encrypted and transmitted securely. We enforce strict
internal access controls and apply rigorous compliance standards to safeguard your data.
How can I protect my account?
- Use a strong, unique password and update it regularly.
- Enable two-factor authentication (2FA) for added protection.
- Never share login details, passwords, or 2FA codes with anyone.
- Report any suspicious activity to our support team immediately.
Privacy
What is GDPR?
The General Data Protection Regulation (GDPR) is an EU law that strengthens
personal data protection and transparency for EU residents.
How does NexoraInnovations use my data?
We use your data only to:
- Comply with legal obligations (AML/KYC).
- Provide execution, advisory, and portfolio management services.
- Improve and personalize our client experience.
What data do you collect?
- Personal information: name, date of birth, contact details.
- Government IDs: passport, driver’s license, or national ID.
- Verification data: utility bills, photos, proof of address.
- Usage data: login information, support requests, and compliance records.
Contact Us
Support Tickets: For technical or payment issues, submit a ticket in your dashboard.
Business Inquiries: For merchant, affiliate, or press requests, email
info@nexora-innovations.com.
